ErrorOx800CCC79

[TheeOx]

Hi all,
I am using Vista and Windows mail. Whenever I send an email, this is the error I get:


"The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'Undisclosed-Recipient:;'. , Account: 'mail.charter.net', Server: 'mail.charter.net', Protocol: SMTP, Server Response: '550 5.5.0 <Undisclosed-Recipient:;> '@' or '.' expected after 'Undisclosed-Recipient'', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79"

Please help me as I am at my witts end here.

Thank you,
Thee

 

[KSoD]

You have to contact Charter to make sure that you have the outgoing options setup right. they may have it protected with SSL and you might have to use a specific port.

Calling their customer service line will net you the best results.

 

[TheeOx]

Thanks Mak123. I called em today but they gave me other info than you suggested. Cool. Thanks again.

 

[KSoD]

Not a problem. Charter is a common used ISP so someone here might be able to provide a direct answer. Sadly i dont know that information.

Adding a New Account in Windows Vista Mail - Charter Communications

Maybe that page will be of some help?

 

[TheeOx]

Charters probably all bent cause I cancelled their cable in favor of ( GASP) Dish and also canceled their phone service, but kept the internet.

Such is life....

Thee