Can anyone shed any light on a friend of our's problem? When we send him emails with attachments he is unable to read them. His brother in law also sends him items and the only way he seems to be able to read those is to copy them to disk and read them that way! It has me baffled. I wondered if it is his set up on the mail server but can't see why. We use incredimail and the brother in law uses outlook though ntl. The friend is freeserve. Thanks in advance for any help.