I just bought an HP computer running Windows Vista Home Premium. It's a 64 bit machine. I need to run XP as nothing in the office works with Vista. I bought System Commander 9 to help with the installation. I installed System Commander and partitioned the drive. When I tried to install Window XP Professional OEM software in the partition, I got a blue screen. I can't seem to get past it.
I called the the support line for Avantech and they said that it was a software problem and that I needed to call Microsoft.
I called Microsoft who said that I needed the drivers to resolve this issue. However, they do not recommend a downgrade to XP and will not support a dual boot system, nor will they say where I can get the drivers and recommended that I call the computer manufacturer. Microsoft also told me that I should not install OEM software as it is reserved only for computer manufacureres. I bought the software at Fry's Electronics. They said nothing about that.
Is there a difference between OEM software and the retail copies of XP? Does it have anything to do with the drivers that work with the hardware and software?
I spoke with HP and they will not support a dual boot system either. Nor will they give me the drivers. They did say that the correct drivers would clear the problem as there is a conflict with the the hardware and software working together. They do not have the drivers posted on their website and would not give me a list of the drivers that I need.
Can anyone help me with this problem? I am sure that someone have faced this problem before.
Thanks
Mary
I called the the support line for Avantech and they said that it was a software problem and that I needed to call Microsoft.
I called Microsoft who said that I needed the drivers to resolve this issue. However, they do not recommend a downgrade to XP and will not support a dual boot system, nor will they say where I can get the drivers and recommended that I call the computer manufacturer. Microsoft also told me that I should not install OEM software as it is reserved only for computer manufacureres. I bought the software at Fry's Electronics. They said nothing about that.
Is there a difference between OEM software and the retail copies of XP? Does it have anything to do with the drivers that work with the hardware and software?
I spoke with HP and they will not support a dual boot system either. Nor will they give me the drivers. They did say that the correct drivers would clear the problem as there is a conflict with the the hardware and software working together. They do not have the drivers posted on their website and would not give me a list of the drivers that I need.
Can anyone help me with this problem? I am sure that someone have faced this problem before.
Thanks
Mary