Do I need a new motherboard?

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schwartzyjaimy

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I'm having trouble with the dc jack (this has happened to me before, my computer is an HP pavilion zd7160us). Here is a picture of what it currently looks like. Note the electrical burning on the board - do I simply need to re-solder a new part or does the entire motherboard need replacing?



Thank you in advance.

-Jim
 

DJ-CHRIS

Golden Master
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So what is your computer doing, is it simply not powering on?

Can i also get a longer shot of that picture.



Honestly I think that picture looks like a bad manafcturing process
 

schwartzyjaimy

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It will power on, provided I finagle the power input around (the problem is the dc jack will not consistently accept the ac power input). More or less I cannot charge my battery.

My question is this a problem with the motherboard, or simply a problem with the part (this is beneath the board where the solderings are shown - the rest of the dj jack appears to be in shape)

It appears that around the soldering there is a burned area on the board - would this cause a malfunction in the board or could I simple re-attatch or replace the dj jack?
 

hkfnstang

In Runtime
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if the thing give u trouble and it is still in warranty, then send it right back.....

or you will regret u don't send it before warranty run out and the darn thing suddently don't work....

:)
 

schwartzyjaimy

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I may send it in soon. Actually the warranty is up, but I just purchased a 3 year extension for it.

I was just hoping to get some feedback as to whether or not I could just replace the part myself - as this would save me around a month without my laptop.
 

DJ-CHRIS

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Personally since it's just a poor connection, I would personally resolder it together if I am comfortable.
 

schwartzyjaimy

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DJ-CHRIS said:
Personally since it's just a poor connection, I would personally resolder it together if I am comfortable.
Are you certain that's all it could be - no short or problem with the motherboard?
 

DJ-CHRIS

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Im about 95% certain, if your uncomfortable just use the warranty.

If i had a warranty, I would never take my laptop apart (I havnt, suprisingly) and it's someone elses problem.

My touchpad on my lappy is broken and I have denied the urge to fix it myself :)
 

hkfnstang

In Runtime
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DJ-CHRIS said:
Im about 95% certain, if your uncomfortable just use the warranty.

If i had a warranty, I would never take my laptop apart (I havnt, suprisingly) and it's someone elses problem.

My touchpad on my lappy is broken and I have denied the urge to fix it myself :)
exactly my reason why to send it back even I can fix it easily...

if u still got warranty, they can't ignore you...

if u void it or don't have it... you are on your own :-(

unless u got a extremely helpful and friendly respresentative.... who is in good mood too, lol
 

schwartzyjaimy

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Tech support mentioned they will continue to fix the product even if previous attempts have been made by a third party.
 
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