My friends desktop background never stays when he puts an image on it. After a moment, it turns white. We both have tried everything that we could think of. Anyone else know how this problem can be fixed?
My cousin had this problem it was spyware. Sadly the software I used to get rid of it was spyware doctor which is not free could try downloading a trial of it or webroot sweeper.Try Do STEP 4 to STEP 6 first If that doesnt fix it go to STEP 1 and proceed through the rest.
CLEANING COMPUTER OF TROJANS, SPYWARE AND VIRUSES
ALL THE FOLLOWING SOFTWARE IN THIS GUIDE IS FREE
STEP 1. First run online scans from the following (they may not clean your system but can give an idea of whatÂ’s infecting you):
STEP 2. Once those are done Clear the system restore points (if you donÂ’t want to do this move onto the next step but be aware viruses can infect system restores and can come back or still cause problems):
Â• Click Start >> Run - type SYSDM.CPL & press Enter
Â• Select the System Restore Tab
Â• Tick on the checkbox - "Turn off System Restore on all drives"
Â• Click Apply
Â• Then untick the same checkbox & click OK
Â• This deletes ALL restore points that had the infection and creates a clean one
STEP 3.Run STEP 6 at this point then uninstall your virus scanner and install each one of these and run a full system scan. Make sure to uninstall each one after its finished and run them in safe mode (To get into safe mode reset the pc then keep pressing F8 until a menu appears in which you can select safe mode some computers use F5, F6 or F7 to get the menu up)
To clear the Java cache follow these steps (if java is installed):
1. From the Start button, click Settings > Control Panel
2. In the Control Panel, open the "Java Plug-in Control Panel"
3. Select the Cache Tab
4. Click the Clear button inside the Cache Tab, which will clear your JRE cache directory
STEP 6. Download this program to clean your temp files and registry: