Dead USB ports

ace777

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ok i did a full system recovery disk and now i can't use the usb ports (they were working 5 days ago and the whole reason they restored it was due to that.Does anyone know what the problem could be there was a lady trying to fix our internet throught it and m y dad believes that is the problem. can someone assist me is some softwares for not only that but data recovery as well.
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-ace777
 
OK, this is actually a trick i learned from dell and it truely does work. First thing first, power down the computer and unplug it. Once unplugged hold the power button for thrity seconds. Open the side pannel of the case and touch the top (the side that points out) of the USB ports and press and hold the power button again for thirty seconds. Put it all back together and boot up.

Dell calls this Flea Static. A computer at school was having issues with USB not working so I tried it and vola, it worked.
 
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