muz
Golden Master
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Yup, agreed - these things are unfortunately a very grey area. In practice I don't think they prove a problem too often which is why, but unfortunately when they do things can really get a bit awkward.
yeah i dont think this kind of thing happens too often in practice cos if it was a cheap job like changing a bulb or something I think the majority of people would complain but pay it because the job needed doing at the end of the day and sometimes it isnt worth the arguments .you just want your car back , and you'd obviously never visit that garage again .
and I think you would struggle to find a garage dozy enough to carry out work valued at £1000 without first checking and double checking because of the risk that someone might be unable to pay for lack of money which would put them in a really difficult situation .
The yamaha dealership i have taken my motorbike to for repairs have made me sign to authorize them to repair things , but that was when it was blatantly clear what the job was that needed doing , .but they also get you to sign to document the condition of the bike when you hand them the keys so they cant later be held responsible for bumps and scrapes that where on it when you gave it to them .Interesting, not in this country you don't.
As I said I'm not in this situation but it would have been interesting if I was.
Because so much of the car garage industry in the UK and many other industries rely on verbal communication with no written contracts I'm surprise we don't hear more of this.
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