can not connect period

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ITZBVAN005

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my friend has a 2 the wire router and she cant connect to internet she is trying to connect to the internet using a 2wire usb reciever how can i go about having her get online
 
You need to provide us with ALOT more information.

Who is the ISP?
What TYPE of service is it? (DSL, Cable, sattelite, etc. etc.)
Has internet worked before, or is this a new setup?
Is her LAN wireless?
if so, can she connect to the router? is the LAN already fully configured?
 
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