Black Screen after Win 10 update

Scooterhook

Beta member
Messages
2
Location
USA
I ran an update to windows 10 (I got a message box to schedule the update) and now boot gets my home page but when I log in I get a black screen. I have been through many of the "fixes" on line, even going to SAFE MODE, but when I get to the point where I can take action, the cursor disappears and the keyboard does not work. Online, folks speak of having the same problem after an update, but their fixes do not work. Have you seen this issue? Know of a fix?
 

AMD_man

Fully Optimized
Messages
1,699
Location
Argentina
I got through the update just fine. What have you tried so far? Have you tried resetting BIOS settings? Installing the GPU drivers again? Maybe it's a very specific error but that's the first thing I'd do.
 

Scooterhook

Beta member
Messages
2
Location
USA
I've been through the things that HP recommends, but I have no control, no cursor, etc. even in safe mode. HP get me into checks on the HD, memory, etc. I can't load a boot disc/thumb because BIOS does not show anything but the hard drive.
 

JCB1

Daemon Poster
Messages
1,302
have you tried to boot to the windows 10 install media then run a startup repair
 
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