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hey guys,
ok well my aunt calls me up telling me "my computer is slow"
... okay.
see, the problem is I don't really know what to tell her. theres so many different reasons why it can be "slow"
when someone tells you their "computer is slow", its such a broad statement and theres not much you can tell them...right? i dont know, but I didnt know what to tell her, except I would come over and take a look at it. she assumed it was a virus, but that's what everyone assumes when their computer is "slow". she also told me that when she had the same problem she "brought it into circuit city one day and they fixed it and it was fast again"
but what do you think they did? I was going to start talking about spyware and adware, but she doesn't know anything about that and I didn't really want to go into depth explaining it, because she'd never understand.
so what should I do when i go there? a system restore? uninstall some adware? check for viruses? my computer never goes "slow". I guess because she doesn't maintain hers.
does anyone have any advice?
ok well my aunt calls me up telling me "my computer is slow"
... okay.
see, the problem is I don't really know what to tell her. theres so many different reasons why it can be "slow"
when someone tells you their "computer is slow", its such a broad statement and theres not much you can tell them...right? i dont know, but I didnt know what to tell her, except I would come over and take a look at it. she assumed it was a virus, but that's what everyone assumes when their computer is "slow". she also told me that when she had the same problem she "brought it into circuit city one day and they fixed it and it was fast again"
but what do you think they did? I was going to start talking about spyware and adware, but she doesn't know anything about that and I didn't really want to go into depth explaining it, because she'd never understand.
so what should I do when i go there? a system restore? uninstall some adware? check for viruses? my computer never goes "slow". I guess because she doesn't maintain hers.
does anyone have any advice?