Not sure if anyone will see this but I have a 2-year update. I just want to say thank you all for the help and support you provided. I at 2 years into my tech industry journey. Have been through help desk tier 1, 2 and now just recently got hired on at a large tech company in their NOC.
I've been told sky's the limit from here. This position can grow into a network admin role which is what I've set my eyes on. Networking fascinates me. My next pay jump will be from hourly to salary so long as I put in the work for 6 months to a year. I will be studied g for my CCNA and getting the ball rolling. I really could not have done this without all the guidance I received here.
Now I'm working with things like Cisco switches, routers, I.P. phones. Configs, windows server 2003, 2008, 2012, programs like putty and much more getting real industry experience with technologies that are relevant. I'm sure I'll let you all know when I get my CCNA!