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Old 10-19-2016, 12:23 PM   #1 (permalink)
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Default Wireless printer not connecting (can print but not scan)

Hello guys, its been a while...

I am having a issues with my wireless printer (HP photosmart 7520). I have it connected to my wireless network however when I try to use HP software to scan something it says it cant find any connected scanner. I've uninstalled and reinstalled the HP software (downloaded directly from HP website)

When trying to scan directly from the scanner and send it to my computer or email it, it says it cant connect to the internet and to make sure there is one despite having redoing the wireless setup and successfully connecting to the network seconds before.

Not sure why this is happening. It was working before....
I have a D Link router DIR 880L and using windows 10
I called D Link they said there is no specific setting for allowing or not allowing printers to fxn
When logged into the my routers setting page, I can see the printer being connected

Feel like using a wired option is giving up lol
Any thoughts on how to fix this? Please advise, thanks!!
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networking, printer help, scanning, windows 10, wireless

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