HP Pavilion ze4540us DVDRW Drive Problem...

[b0dge]

My colleague has this notebook. A few months ago, it started seeing the CD-RW drive as a reader only. So he replaced it with an NEC AD-5540A DVD-RW , which has the same problem.

It will read CDs and DVDs, butif you put a blank of either media in, you get the old "D:\ is not accessible. Incorrect function" error.

It won't let you get to the place in properties where you can select "Enable recording on this device" because it sees it as a DVD ROM Drive!

Have also tried uninstalling and reinstalling the drive, to no avail...

HELP!!!

Cheers guys,

B

 

[RicoDirenzo]

This may fix the problem:

Manual steps to delete the UpperFilters and LowerFilters registry values that can cause CD access problems
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To manually delete the UpperFilters and LowerFilters registry values, follow these steps: 1. Start Registry Editor (Regedt32.exe).
2. Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3. On the Edit menu, click Delete, and then click OK.
4. Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
5. On the Edit menu, click Delete, and then click OK.
6. Quit Registry Editor.
NOTE: After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software. If the problem recurs, consult with the software vendor for assistance.


7. Restart your computer.

 

[b0dge]

Thanks very much for the fast reply...

I'll give that a try tomorrow at work and post back. Thanks again..

 

[b0dge]

Right, tried it. Still the same... Dammit!

Any other suggestions?

I'll do some more googleing while i'm waiting....

 

[b0dge]

Booya!

Sorted!

The answer was here:

http://support.microsoft.com/kb/316529/en-us

Just set the registry entry to "2" (even if it's a DVD-R/RW drive) to tell windoze it's a recordable drive, et voila!

w00t!!