I am new to this forum. I have 2 separate issues if you guys could give me some advice. This has been the week from torment for computers!
1st I got an XP antivirus virus on my desktop and had to have it professionally cleaned (my Norton kept on quarantine over and over and could not delet it). Now I have a backdoor trojan virus on my laptop that Norton keeps deleting over and over!!!
my two q's are:
1) On my desktop it is clean now but for some reason Norton used to screen like 200,000 files on my computer but ever since I got it cleaned now it only scans 19,000. Is that weird? Why is the scan so short now, I'm still running a full scan.
2) On my laptop: I have a backdoor trojan virus that has appeared after downloading the new version of spysweeper. Some people said it may have been Norton recognizing the new spyweeper file as a virus. But now I am getting other backdoor viruses also. Norton is deleting them when it finds them on auto-protect but when I do a full scan it does not find them.
I have corporate norton! I thought this was the best! its allowing plenty of viruses to get thru my computers.
Any advice for the computer un-savvy!!!
Thanks,
BMW-
1st I got an XP antivirus virus on my desktop and had to have it professionally cleaned (my Norton kept on quarantine over and over and could not delet it). Now I have a backdoor trojan virus on my laptop that Norton keeps deleting over and over!!!
my two q's are:
1) On my desktop it is clean now but for some reason Norton used to screen like 200,000 files on my computer but ever since I got it cleaned now it only scans 19,000. Is that weird? Why is the scan so short now, I'm still running a full scan.
2) On my laptop: I have a backdoor trojan virus that has appeared after downloading the new version of spysweeper. Some people said it may have been Norton recognizing the new spyweeper file as a virus. But now I am getting other backdoor viruses also. Norton is deleting them when it finds them on auto-protect but when I do a full scan it does not find them.
I have corporate norton! I thought this was the best! its allowing plenty of viruses to get thru my computers.
Any advice for the computer un-savvy!!!
Thanks,
BMW-