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Old 08-07-2019, 02:14 PM   #1 (permalink)
Newb Techie
Join Date: Aug 2013
Location: United States
Posts: 13
Default New build issues

I’m sorry if this is lengthy. Please bare with me.

So my friend just got a new mobo, cpu, ram and we switched it out but once we got to the user login screen the mouse and keyboard weren’t functioning. After a 30secs or so we got a bsod.

0x0000003B (0x0000000C0000096, 0xFFFFF880p465800E, 0xFFFFF88002A3AE00, 0x0000000000000000)

We tried to google search if anyone had similar issues and a bunch pointed that the 0x3B error was corrupted drivers. Apparently there was a hotfix for it but Microsoft took it down and said upgrade to windows 10 (friend has windows 7). We installed his old build, updated all of his drivers, put in the new build, checked if we could login, still had the same bsod.
Then we put back his old build and tried upgrading to windows 10 but the Windows tool said his computer cannot be upgraded from windows 7 to windows 10.

Intel i5-4440
Asus H81M-K LGA 1150
8GB RAM (4GBx2) DDR3 1600mhz
500watt Corsiar PSU
GTX 1060 6GB
1TB Harddrive (400GB Free)

Ryzen 1500X
Gigabyte B450m DS3H AM4
16GB RAM (8GBx2) DDR4 3000Mhz
500watt Corsair PSU
GTX 1060 6GB
1TB Harddrive (400GB Free)

Now we’re stuck and unsure where to go from here. He said he’s willing to buy the Windows 10 Home 64bit OEM but doesn’t know if he’ll be able to install it on his hard drive.
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