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Old 03-01-2016, 04:40 PM   #1 (permalink)
Junior Techie
Join Date: Sep 2006
Posts: 53
Question Wordpress - Yoast SEO - can't access sitemap

We are using Wordpress and a plugin called Joast SEO. When I try to access the sitemap at, it gives the following 403 error:

You don't have permission to access /sitemap_index.xml on this server.

Also, when trying to add the sitemap to our Google Search Consol, it responds with this error:

We encountered an error while trying to access your Sitemap. Please ensure your Sitemap follows our guidelines and can be accessed at the location you provided and then resubmit.

Do you have any thoughts as to why this would happen?

Many thanks
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