I have a major problem with my laptop (HP Pavilion dv9000) that runs Vista home 32bit. Everytime I search on firefox, google chrome or IE7 I get a crash that is caused by a ntdll.dll error
I looked online and it looks like replacing it seems to be the best thing. I've done spyware / virii scans and nothing. also ive reinstalled older and newer versions. no dice.
Everytime I use a search function on any website it crashes.
so for now I have installed VMware to browse the web.
so my question is how can i replace my ntdll.dll file in the c:/windows/system32
i have admin access and have tried in both normal windows and safe mode (w/ and w/o command prompt)
so i need to be able to replace the ntdll.dll file before windows loads it up (even in safe mode)
I'm really getting at my wits end here because this is a very annoying error. Nothing else is problematic with this dll. Just searching the web only seems to cause the error.
this is what I get from the IE7 error log...
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16609
Application Timestamp: 47575b9a
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00061884
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
I looked online and it looks like replacing it seems to be the best thing. I've done spyware / virii scans and nothing. also ive reinstalled older and newer versions. no dice.
Everytime I use a search function on any website it crashes.
so for now I have installed VMware to browse the web.
so my question is how can i replace my ntdll.dll file in the c:/windows/system32
i have admin access and have tried in both normal windows and safe mode (w/ and w/o command prompt)
so i need to be able to replace the ntdll.dll file before windows loads it up (even in safe mode)
I'm really getting at my wits end here because this is a very annoying error. Nothing else is problematic with this dll. Just searching the web only seems to cause the error.
this is what I get from the IE7 error log...
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16609
Application Timestamp: 47575b9a
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00061884
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311