Hello. I work as an I.T. Support Specialist at a large company. We have a domain "Intranet" setup that all employees can view work related documents and Excel documents. The person who updates the Intranet ran Microsoft Office 2003 in the past and could create documents and then Hyperlink them onto the Intranet as .doc or .xls files. Now, he has upgraded to Office 2007 and publishes the files in the formats of .docx and .xlsx files types. For some reason when clicking on a Hyperlink document in the Intranet that goes to a .xlsx file type, it will not open the file and displays a "Page cannot be displayed message". We are both sure that the files exist on our Intranet server, but he and other employees are not able to open the .xlsx document type and can only open .doc & .xls. Any help here guys?
Microsoft Office 2007 and IE
- Thread starter cyclones
- Start date
Either have the person start saving the Office 2007 documents in the old .doc and .xls formats, or install the Office Compatibility Pack for the older versions of Office (depending on how many computers are being maintained, option 1 may be easier/quicker).
Compatibility pack here: Download Details - Microsoft Download Center - Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats
Compatibility pack here: Download Details - Microsoft Download Center - Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats
I don't think the compatibility pack is the issue because employees using Microsoft Office 2007 are still unable to view that file that it posted on our Intranet as a .xlsx file type. He likes using the .xlsx file type because he can save more advance information within the document and has better available features. Any other ideas? :/
Why not just go into the settings of Word and Excel and change it so that the default format is .doc and .xls instead of .docx and .xlsx? This way you dont have to waste all this time trying to figure out how to make it work, just a quick setting change and it works.
That's what I pretty much suggested too, except other people that are also using Office '07 in his environment are not able to view them, either.
InfiniteLoop
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do you use sharepoint for your intranet?
. Either your eyes are going bad and you didn't see the replies, or you just forgot what you read Similar threads
