Internet connection stops working after a while of use/idling until reboot

[mistaxnguyen]

I've been googling this problem for a week now with no answers. I've done a lot of things in an attempt to solve this problem.

OK, so lately I've been getting disconnected from the internet. My cable modem is routed through a network hub, and then to my PC.

I can ping localhost, but cannot ping anything else, such as google.com or even my ISP's DNS server. In the network panel (Windows XP SP3), it says i am connected, but when I check properties I can see that it is not sending and receiving packets at all.

I've used commands pertaining to "netsh" to clear WINSOCK (and more I just forgot).

I have no idea as to what has caused this. The only significant thing that has happened prior to the problem was a storm that caused a power outage.

I'm thinking this is an Ethernet port issue, but a year ago I received the same problem, and somehow it was magically fixed.

I performed a scan for viruses, malware, and spyware but saw nothing. I then attempted to clean my registry (barely did much) and checked my Hijack This log and it still shows nothing out of the ordinary.

In Device Manager, it shows no problem with the actual device so I'm clueless...could it be a registry corruption?

I really need in-depth help because this seems to be a specific problem...


To put this all in brief:

1. Says I'm connected to internet.
2. Cannot send or receive packets.
3. Cannot ping anything but localhost.
4. Disconnection seems to be random.
5. Happens during any state of computer/network use (e.g. Idling, D/Ling, gaming, watching, etc.)
6. ipconfig /all gives back all OK. Nothing out of the ordinary (looks the same as it was before the problem)
7. Device manager gives the ethernet port an OK.
8. Only time problem is solved temporarily is when a reboot is performed on the computer.
9. ALL OTHER COMPUTERS WORK!! (I went through each of my network hub's ports and they all function fine for my other computers, but I lose internet connection from every port using this PC)

System Specs:

Microsoft Windows XP Professional Version 2002 SP3

Intel(R) Core(TM)2 Quad CPU
Q6700 @ 2.66Ghz
2.67 GHz, 2.75 GB of RAM

Motherboard:
nVidia nForce 780i SLI

 

[S0ULphIRE]

Well first off I'd suggest reinstalling the NIC driver. Check online for an updated driver, download it, uninstall the old driver, install the new.

Give it a shot and post back

 

[mistaxnguyen]

I've already done so. I have reinstalled it normally the first time, then I reinstalled it through safe mode.

I used the Network Diagnostic Tool for Windows XP showing two versions (one being before the problem and after)


Before:

[00000010] NVIDIA nForce 10/100/1000 Mbps Ethernet (PASSED)
Caption = [00000010] NVIDIA nForce 10/100/1000 Mbps Ethernet
DatabasePath = %SystemRoot%\System32\drivers\etc
+ DefaultIPGateway = 99.234.96.1(Same Subnet) (PASSED)
Pinging 99.234.96.1 with 32 bytes of data:
Reply from 99.234.96.1: bytes=32 time=12ms TTL=12
Reply from 99.234.96.1: bytes=32 time=100ms TTL=100
Reply from 99.234.96.1: bytes=32 time=45ms TTL=45
Reply from 99.234.96.1: bytes=32 time=9ms TTL=9
Ping statistics for 99.234.96.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 100ms, Average = 41ms
Description = NVIDIA nForce Networking Controller - Packet Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 3:36:25 PM 01/09/2009
DHCPLeaseObtained = 8:52:55 PM 25/08/2009
+ DHCPServer = 99.234.96.1 (PASSED)
Pinging 99.234.96.1 with 32 bytes of data:
Reply from 99.234.96.1: bytes=32 time=7ms TTL=7
Reply from 99.234.96.1: bytes=32 time=19ms TTL=19
Reply from 99.234.96.1: bytes=32 time=21ms TTL=21
Reply from 99.234.96.1: bytes=32 time=77ms TTL=77
Ping statistics for 99.234.96.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 7ms, Maximum = 77ms, Average = 31ms
DNSDomain = phub.net.cable.rogers.com
DNSEnabledForWINSResolution = FALSE
DNSHostName = huynguyen
+ DNSServerSearchOrder = 64.71.255.198 (PASSED)
Pinging 64.71.255.198 with 32 bytes of data:
Reply from 64.71.255.198: bytes=32 time=46ms TTL=46
Reply from 64.71.255.198: bytes=32 time=6ms TTL=6
Reply from 64.71.255.198: bytes=32 time=6ms TTL=6
Reply from 64.71.255.198: bytes=32 time=9ms TTL=9
Ping statistics for 64.71.255.198:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 46ms, Average = 16ms
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
GatewayCostMetric = 20
Index = 10
+ IPAddress = 99.234.96.156 (PASSED)
Pinging 99.234.96.156 with 32 bytes of data:
Reply from 99.234.96.156: bytes=32 time<1ms TTL=0
Reply from 99.234.96.156: bytes=32 time<1ms TTL=0
Reply from 99.234.96.156: bytes=32 time<1ms TTL=0
Reply from 99.234.96.156: bytes=32 time<1ms TTL=0
Ping statistics for 99.234.96.156:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
IPConnectionMetric = 20
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.254.0
IPXEnabled = FALSE
MACAddress = 00:04:4B:15E:17
ServiceName = NVENETFD
SettingID = {9C2286D6-1DEA-4547-85C8-5552E372DB7F}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE

After:

- [00000010] NVIDIA nForce 10/100/1000 Mbps Ethernet (FAILED)
Caption = [00000010] NVIDIA nForce 10/100/1000 Mbps Ethernet
DatabasePath = %SystemRoot%\System32\drivers\etc
+ DefaultIPGateway = 99.234.96.1(Same Subnet) (FAILED)
Pinging 99.234.96.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 99.234.96.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
Description = NVIDIA nForce Networking Controller - Packet Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 3:36:25 PM 01/09/2009
DHCPLeaseObtained = 8:52:55 PM 25/08/2009
+ DHCPServer = 99.234.96.1 (FAILED)
Pinging 99.234.96.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 99.234.96.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
DNSDomain = phub.net.cable.rogers.com
DNSEnabledForWINSResolution = FALSE
DNSHostName = huynguyen
+ DNSServerSearchOrder = 64.71.255.198 (FAILED)
Pinging 64.71.255.198 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 64.71.255.198:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
GatewayCostMetric = 20
Index = 10
+ IPAddress = 99.234.96.156 (PASSED)
Pinging 99.234.96.156 with 32 bytes of data:
Reply from 99.234.96.156: bytes=32 time<1ms TTL=0
Reply from 99.234.96.156: bytes=32 time<1ms TTL=0
Reply from 99.234.96.156: bytes=32 time<1ms TTL=0
Reply from 99.234.96.156: bytes=32 time<1ms TTL=0
Ping statistics for 99.234.96.156:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
IPConnectionMetric = 20
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.254.0
IPXEnabled = FALSE
MACAddress = 00:04:4B:15E:17
ServiceName = NVENETFD
SettingID = {9C2286D6-1DEA-4547-85C8-5552E372DB7F}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE


It seems to me that I can ping my own address, but when pinging the DNS servers and Gateway it just times out. Maybe this will be useful to someone?

 

[mistaxnguyen]

bump..im still having these issues..

 

[bob442]

well, i would start by hooking up your pc directly to the cable modem to see if you get the same problems. second, if you have another pc try to ping that instead of somthing outside your network. If you have more then 1 pc hooked up to the switch/hub to gain internet access that would cause these type of problems, get a router.

If you connect your pc to the cable modem and still have the same problem i would call the cable company and have them replace the modem unless you own the modem.

well, i would start by hooking up your pc directly to the cable modem to see if you get the same problems. second, if you have another pc try to ping that instead of somthing outside your network. If you have more then 1 pc hooked up to the switch/hub to gain internet access that would cause these type of problems, get a router.

If you connect your pc to the cable modem and still have the same problem i would call the cable company and have them replace the modem unless you own the modem.

sorry i didnt finish...

if you own the modem, i would replace the network card before the modem, much lower cost plus a new network card could fix all the problems if it is a decent NIC.

also, check your power settings on windows. Make sure that the network card isnt being turned off to save power form sitting idle... ive seen it before... good luck