Can't Access Itunes Store

[Curbkiddytech]

Hey guys I've been troubled by the problem for a few weeks now so I'm hoping some one has an answer for me. For the past few weeks my dad and I haven't been able to access the Itunes store from our desktops. The store page loading bar at the top "loads" for a minute or so and then there's just a blank white page. We've both uninstalled, repair installed, reinstalled Itunes several times and the store still won't load. I've looked on Apple forums for a fix but everything I've tried hasn't worked.

Does anyone know what the problem is? It's not firewalled related, and we have different OS's. I'm running Windows 7 32 bit and he's running XP 32 bit.

 

[Curbkiddytech]

No one has any ideas?

 

[S0ULphIRE]

Apple's check-list is pretty comprehensive, covers pretty much everything I can think of. Flush your dns cache? Restart router?
edit: Also, try resetting winsock.

 

[Curbkiddytech]

I tried flushing the dns cache, restarted my router and modem several times, i've reset winsock, and erased files that Apple instructed to do within the %programdata% directory and an xml document I think in an Apple directory, and still neither my dad or I can access the Itunes store.

 

[S0ULphIRE]

Install wireshark, it'll let you see exactly what's happening over le network. Look for connections to itunes.apple.com

 

[Bullet Girl]

I've spent literally hours trying to sort this one out. I've been through all the fixes, moved things and deleted things I didn't even know existed. I've uninstalled iTunes and reinstalled several times to no avail. However, I had a breakthrough which might help others. I uninstalled iTunes AND Quicktime and then re-installed iTunes from the main iTunes site and Hey Presto IT WORKED. So, when it says uninstall iTunes, uninstall Quicktime too. Hope this works for you too.