can't access AV, microsoft sites.

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Tonyfort

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Hi,

When i try to access microsoft site, it doesn't load, i also can't enter any AV sites like AVG, and sites like majorgeeks.com and the spybot site.

I had to download spybot off softpedia, but i can't install it because the installer downloads a file from the official site, and it errors out because i can't access the site.
I downloaded HIJACKTHIS but can't install it(when i double click the installer, nothing pops up).
I can't go into safe-mode(when i get to the user account part and i click administrator, or any other account my computer reboots)
I can't ping www.microsoft.com:
ping Microsoft Corporation

Pinging lb1.www.ms.akadns.net [207.46.19.254] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 207.46.19.254:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss).

Anyone give me some help? Thanks.
 
Have you tried going through the Guide is Safe Mode with Networking?
 
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