Recent content by triciab

damn, i thought there might be an easy fix. :p thanks for your help.

it's a different computer, but the profile is the same one from nt.

i have a user that we just upgraded to xp from nt, whenever they move their cursor over the send to option it just freezes. they had a roaming profile from nt and that profile got moved over to xp so i'm thinking that may be the problem, however these users are difficult to deal with and i want...

i have a user that is getting this error message in outlook: application can't close. if it's being debugged please resume it or close the debugger list. i've never seen it before and have tried searching google and microsoft for an answer. he's using nt and i'm wondering if i just try to run...

anyone have any suggestions?

i have a user that her quick launch bar disappears even though the box is checked to show it. she also has some other problems when she opens an attachment and checks the box to not prompt again it still prompts her. it seems like xp is just not keeping her settings. they always disappears...

does anyone know where i can find an ie4 download? i tried microsoft and some other places and i can't find it, i know microsoft doesn't support it anymore, but i know i found on the net a few months ago. if anyone can help i would greatly appreciate it, i've got to re-do some machines and i...

thanks for the suggestions. i think i will just try to replace the excel template. i don't why i didn't think of that sooner. thanks again.

when i try to open an excel spreadsheet it is just a grey screen, it never opens the spreadsheet. however, if excel is already opened it will open the spreadsheet just fine. does anyone know what would cause excel to not open the spreadsheet unless the program is already started?

I have a user that wants to enter a page reference # based on a keyword, line, etc. Then she wants word to automatically update the bookmark when the page # changes. I've searched a little and haven't come up with much. She's using word 2000. Any kind of help is appreciated. Thanks.

well, it's fixed now, apparently the jetdirect thought it was using a parallel port instead of the usb connection it had. thank you for all your suggestions.

I've tried a different driver and there is only one port on the jetdirect. I've also tried a different port on our switch. There are no other printers on the jetdirect and there are other 1200's with jetdirects and they work fine. I haven't tried the spooling settings yet, I was thinking that...

I have a hp laserjet 1200 using a jetdirect 175, it is now saying printing error connection refused. I have to go and unplug the power supply to the jetdirect and plug it back in and it will print fine for a couple of documents, then will go back to saying connection refused. I have replaced...

thanks a lot micorbell, i'll try to lower the security settings and re-install ie. i appreciate all of your help. thanks! tricia

no, he says it only freezes when he's on google, and he has never called about having problems with the network.