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Old 09-14-2004, 06:51 PM   #1 (permalink)
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Default wtf? fatal error

ok when i try to uninstall easy cd creator 5 platnum from add/remove programs, after clicking yes i get a box that says this:
Fatal error during installation.
for some reason there is no installation folder, but i can still use the program. is there any way to uninstall it short of reformating?

(I should mention that it is not a legal copy, i got it for "free") could that be the problem?
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Old 09-14-2004, 06:59 PM   #2 (permalink)
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This happened to me before. The reason you probably can't uninstall, is because the installer didn't include an uninstall log file. I would reccomend you Install it again to see if it will come out. If not, Try uninstalling in safe mode.
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Old 09-14-2004, 07:02 PM   #3 (permalink)
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i tried that in safe mode and i got an error saying that i can't access windows installer in safe mode.
I will try installing it again, i'll get back to you on that

--------EDIT------------------

ok when i tried to reinstall it i got this message:

Quote:
the wizard was interrupted before easy cd creator 5 platinum could be completely installed.

your system has not been modified. to complete installation at another time, please run setup again.


click finish to exit wizard.
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Old 09-15-2004, 08:32 PM   #4 (permalink)
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http://www.plextor.com/english/support/faqs/SW00018.htm
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Old 09-15-2004, 10:05 PM   #5 (permalink)
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Thanks for the link killians45, but I still can't remove or reinstall easy cd creator 5.
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Old 09-15-2004, 11:29 PM   #6 (permalink)
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yeah, but you should be able to manually remove it. Also, do a google, there is software out there that will remove it as well... seems this is something known if people need to write software to remove the damn thing!
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Old 09-16-2004, 09:42 AM   #7 (permalink)
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can you remove it in "add/remove programs"?
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Old 09-16-2004, 10:34 AM   #8 (permalink)
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Go to Program Files and delete it that way! unless its not in Program Files. Do a Windows Search and find the file wher it is located, and then Delete it.
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