Word Question - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Software > Microsoft Windows and Software
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 04-10-2005, 08:17 PM   #1 (permalink)
Techie Beyond Description
 
Osiris's Avatar
 
Join Date: Jan 2005
Location: Kentucky
Posts: 36,817
Send a message via ICQ to Osiris Send a message via AIM to Osiris Send a message via MSN to Osiris Send a message via Yahoo to Osiris
Default Word Question

When I open Word, an older document appears without me selecting it. I have deleted the file(s) that I know of with the name it saves it as, deleted the recycle bin trash. I uninstalled Office 2002 and install 2003 Pro and it still appears. I made a new user, and it didnt appear. So I know the file is somewhere on the other user. Anyone see this before? XP Home.
__________________

__________________
Osiris is offline  
Old 04-12-2005, 07:03 PM   #2 (permalink)
Junior Techie
 
Join Date: Oct 2003
Posts: 67
Default

1. Close Word.
2. Rename normal.dot to normal.old.
3. Open Word (it will create a new normal.dot).
4. If you had any customizations in the old normal.dot, you can copy them in using the Organizer.
__________________

HeddaLora is offline  
Old 04-12-2005, 07:08 PM   #3 (permalink)
Super Techie
 
Join Date: Apr 2005
Posts: 391
Default

Also try to go into your hard drive and go into program files/microsoft office/office 10 or 11/startup and delete any files in there.
__________________
NeoExtreme is offline  
Old 04-12-2005, 08:48 PM   #4 (permalink)
Junior Techie
 
Join Date: Oct 2003
Posts: 67
Default

I wouldn't necessarily randomly delete any files in the /startup directory. The only file that can cause this is normal.dot. Other templates residing in /startup may contain macros, styles, etc. that are needed by the user(s).

It is normal.dot that opens when Word opens a fresh document on startup. If there is garbage in it, then the garbage resides in normal.dot.
HeddaLora is offline  
Old 04-12-2005, 09:20 PM   #5 (permalink)
Techie Beyond Description
 
Osiris's Avatar
 
Join Date: Jan 2005
Location: Kentucky
Posts: 36,817
Send a message via ICQ to Osiris Send a message via AIM to Osiris Send a message via MSN to Osiris Send a message via Yahoo to Osiris
Default

Will give it a try..let you know tomorrow...thanks
__________________
Osiris is offline  
Old 04-13-2005, 08:42 AM   #6 (permalink)
Techie Beyond Description
 
Osiris's Avatar
 
Join Date: Jan 2005
Location: Kentucky
Posts: 36,817
Send a message via ICQ to Osiris Send a message via AIM to Osiris Send a message via MSN to Osiris Send a message via Yahoo to Osiris
Default

There was nothing in the folder, nothing at all. No hidden files either.
__________________
Osiris is offline  
Old 04-13-2005, 08:52 AM   #7 (permalink)
Super Techie
 
Join Date: Apr 2005
Posts: 391
Default

Quote:
Originally posted by HeddaLora
I wouldn't necessarily randomly delete any files in the /startup directory. The only file that can cause this is normal.dot. Other templates residing in /startup may contain macros, styles, etc. that are needed by the user(s).

It is normal.dot that opens when Word opens a fresh document on startup. If there is garbage in it, then the garbage resides in normal.dot.
Clearing out the office startup folder will have office rebuild and default to a new normal.dot.Macro's should not exist yet for the user if it is a fresh install.A fresh install there should be nothing in the office startup folder.
__________________
NeoExtreme is offline  
Old 04-13-2005, 11:34 AM   #8 (permalink)
Techie Beyond Description
 
Osiris's Avatar
 
Join Date: Jan 2005
Location: Kentucky
Posts: 36,817
Send a message via ICQ to Osiris Send a message via AIM to Osiris Send a message via MSN to Osiris Send a message via Yahoo to Osiris
Default

I uninstalled 2002 and installed 2003 Pro. The startup folder is empty and the document still comes up. Has anyone heard of an office cleaner?
__________________
Osiris is offline  
Old 04-14-2005, 05:57 PM   #9 (permalink)
Junior Techie
 
Join Date: Oct 2003
Posts: 67
Default

Doing a fresh install will not delete user-created templates which the user may have stored in the Startup folder. Deleting these can be disastrous unless they are backed up somewhere. These should *not* be deleted.

All that needs to be done is to delete (or rename) normal.dot. That's all. The other templates are not involved and should be left alone.
HeddaLora is offline  
Old 04-14-2005, 09:30 PM   #10 (permalink)
Techie Beyond Description
 
Osiris's Avatar
 
Join Date: Jan 2005
Location: Kentucky
Posts: 36,817
Send a message via ICQ to Osiris Send a message via AIM to Osiris Send a message via MSN to Osiris Send a message via Yahoo to Osiris
Default

Well where is normal.dot? Tell me the exact path.
__________________

__________________
Osiris is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 07:08 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.