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Old 05-30-2006, 11:04 AM   #1 (permalink)
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Default word 2000 error

I'm getting the following error when trying to save microsoft word doc.

appname:winword.exe Appver 9.0.0.2717 modname hpzm312.dll
modver 2.335.5.0 offset:00046083

What would cause it and how would I fix it please? I'm using office 2000.

TIA
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Old 05-30-2006, 11:39 AM   #2 (permalink)
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You may want to try opening WORD in Safe mode, and if that doesnt work, you may want to repair or reinstall office.
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Old 05-30-2006, 12:01 PM   #3 (permalink)
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it worked ok in safe mode but not normally...any ideas?
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Old 05-30-2006, 12:07 PM   #4 (permalink)
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http://office.microsoft.com/en-au/as...372001033.aspx
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Old 05-30-2006, 01:28 PM   #5 (permalink)
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didn't work

Actually hp had me d/l a patch because I couldn't print from the internet....glc...do I need to update the drivers on the PC in which the printer is housed on becuase it is NOT housed on this printer. I only d/l the file from hp on the shared pc.

I've also tried reinstalling office but I keep getting a message of "unable to access config. for ms web server".
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Old 05-30-2006, 02:32 PM   #6 (permalink)
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Does the file work properly on another machine? It could just be the file.
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