I am working on a computer for a user where Windows XP Pro would almost come up. All I would see is a blue screen and a mouse. The mouse will move, but I am not able to access Task Manager or any icons. The computer is a HP SX 260. The hard drive is as small as a laptop hard drive (we were going to hook it up as a slave on a regular PC, but of course that will not be possible). We ran a Windows repair and check disk on the HD, without any success. We were thinking of reloading Windows ontop of the old windows, but was not sure if all her files will be deleted. We even try booting into Safe Mode and that will not come up. Any help would be appreciated. Thank you in advance.
I forgot to tell you that booting into the Last Known Good Configuration also brings us up to the part where all we see is a blue background and the mouse. Also, there is only one partition on the HD.
I forgot to tell you that booting into the Last Known Good Configuration also brings us up to the part where all we see is a blue background and the mouse. Also, there is only one partition on the HD.