Getting the password off the local machine will not rectify his problem. He needs to sync the password on his local logon with the password on the domain. This will allow him to browse the network without any problems. If he don't want to change passwords any where then he can log onto the domain shares by typing \\domain\username (for username) and typing the domain password (for password). His current username and password on the local machine is not authenticating on the domain that's why he is being stopped!
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