they shouldnt say nothing.
hell if i ever bought a windows xp, id throw it on all the computers i can, my familys, my friends, even strangers. !
microsoft is a huge money sucking company, its sad they even charge schools alot of money for the crap that they sell.
anyways, just call them, tell them what happend and if they do say no u cant do that, tell them u want to talk to bill gates now, and keep bitching at them until they do! or just ask for someone higher then them and say how bad a customer service rep they were..
well thats all ic an say, thats what i would do