Windows Media Player

[Geniusdude]

Okay, this is pissing me off. I have had this problem for a few weeks now, and I am getting irritated.

My WMP doesn't work. When I try and open it, it says "An Internal Application Error Has Occurred"

It shows an error everytime I try to view a movie or something online.

I have tried reinstalling it, but everytime I ry it says that I already have the newest version of it and can't install it. Which is wierd. This is even AFTER I uninstalled it. So I can't install it now, and nothing helps.

I don't want to reformat.. there is too much I need to save and reinstall. Is there anything that I can do about it? I know it wasn't a virus, I run a check like... every 2 days. I have like 3 firewalls, 4 anti-viruses, and about 3 spy-ware control things. I have information I would like to keep out of reach of people.

 

[office politics]

do your see a option to view details (about the crash)? if not you can check your event viewer's app log for the details.


kinda hard to diagnose w/o the details

 

[brady]

Ok theres a few things...

1st : you should run a repair on your OS.

Here are some fixes from microsoft, but people on the net say that repairing the OS via disk will fix this.

Method 1: Reregister Jscript.dll and Vbscript.dll

1. Click Start, and then click Run.
2. In the Open box, type regsvr32 jscript.dll, and then click OK.
3. Click OK.
4. Click Start, and then click Run.
5. In the Open box, type regsvr32 vbscript.dll, and then click OK.
6. Click OK.

If either of the files do not register as expected, or if you receive an error message, the system file may be missing or damaged. To extract the missing file in Microsoft Windows XP, follow these steps:

1. Click Start, and then click Run.
2. In the Open box, type msconfig, and then click OK.
3. Click Expand File.
4. In the File to restore box, type the name of the file that you want to restore.
5. In the Restore from box, type the path of the Windows XP .cab file where you want to restore the file, or click Browse From to locate the Windows XP .cab file.

Note The Windows XP .cab files are stored in the I386 folder on the Windows XP CD.

6. In the Save file in box, type the path where you want to extract the new file, or click Browse To to locate the folder that you want.
7. Click Expand.
8. In the System Configuration Utility dialog box, click OK. If you are prompted to restart the computer, click Restart.

Open a dialog box that previously experienced the issue that is described in the "Symptoms" section of this article. If the issue recurs, go to the next method.

Method 2: Edit the registry
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb558}\In procServer32

The (Default) value data should contain the following value:

C:\WINDOWS\SYSTEM\JSCRIPT.DLL
If it does not, double-click Default, type C:\WINDOWS\SYSTEM\JSCRIPT.DLL in the Value data box, and then click OK.
4. The ThreadingModel value data should contain the following value:

Both
If it does not, double-click ThreadingModel, and then type Both in the Value data box.
5. Locate the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c261-6ac0-11cf-b6d1-00aa00bbbb558}\In procServer32
6. Repeat steps 3 and 4 to edit this key, and then go to step 7.
7. Locate the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c262-6ac0-11cf-b6d1-00aa00bbbb558}\In procServer32
8. Repeat steps 3 and 4 to edit this key, and then go to step 9.
9. Exit Registry Editor.

 

[void]

If its WMP9 I had the same problem. I fixed by downloading WMP10. It was a message box with "An Internal Application Error has Occurred" message and the ok button, nothing else. The player didn't even loaded.

 

[Geniusdude]

I had WMP 10, and I tried to reinstall WMP 10.

Brady - I'll try that.

Brady, thx. It worked. I guess it did the job, because it works now. Thanks a lot.