Is your CD ROM detected in the bios (will be displayed during POST or hit alt key at startup to check if it is detected). If YES then:
under 98, go into device management (control panel, system, hardware, device manager), locate CD-ROM and delete it. Reboot and windows will install a fresh set of drivers.
Post back here if that doesn't fix it and post your system specs for the laptop.
My gaming machine:
P4 2.8 GHz
2 X 512 MHz PC3200 in dual DDR mode
Intel D865PERL MOBO
integrated 6.1 MAX audio
Logitech duo MX mouse and KB
ATI RADEON 9800 PRO