Windows help

[EGrant23]

32

 

[EGrant23]

The service tag is JR9LWP1 if that is of any help.

 

[carnageX]

You need the 32bit drivers - you downloaded the 64bit drivers.

In the dropdown on the drivers page I sent you, select Windows 7 32bit instead of 64bit.

 

[EGrant23]

That's where I'm confused, the menu only has BIOS, MS Windows 7 64, MS Windows 8 64, and Not Applicable?

 

[carnageX]

That's where I'm confused, the menu only has BIOS, MS Windows 7 64, MS Windows 8 64, and Not Applicable?

Give me a few minutes - I'll find the drivers you need.

Really though, you should have gotten a 64bit Win7 disc instead of a 32bit disc. Your system won't be able to use more than 3.5GB of RAM, even if you have more installed.

 

[carnageX]

Bluetooth (choose BT_3.1.1311_s32.exe): https://downloadcenter.intel.com/De...uct=Intel®+Centrino®+Wireless-N+1030&lang=eng

Wireless (choose Wireless_16.7.0_s32.exe option): https://downloadcenter.intel.com/De... (32-bit)*&DownloadType=Software Applications

Intel graphics: https://downloadcenter.intel.com/De...phics+3000/2000&DownloadType=Drivers&lang=eng

Audio: the one listed on the previous page I linked should work.

Ethernet (first one, marked Win7 and WinServer 2008 R2 Driver v7.078): Realtek

After installing those, reboot. Then open up Device Manager and let me know if any items still have yellow exclamations.

 

[EGrant23]

Awesome! I'm finally connected to WiFi on my computer! The only ones that have exclamations are Ethernet Controller, PCI Simple Communications Controller and SM Bus Controller.

 

[carnageX]

The items under Chipset on the first link to Dell I posted should have both the 32bit and 64bit drivers - try to install them.

 

[EGrant23]

Awesome! Thanks SO much for your help! Any recommendations on free software to use to prevent common viruses, etc?

 

[carnageX]

Bitdefender Free for proactive protection, Malwarebytes Antimalware Free for reactive protection.