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Old 10-26-2007, 12:36 PM   #1 (permalink)
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Default Windows Help

Windows has started behaving very strangely. The desktop icons and toolbar keep disappearing leaving me with a blank screen. I can access any open programs from the task manager but that it is it. I think it is a problem with explorer but I can not seem to fix the problem.

Any advice would be welcome.
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Old 10-26-2007, 12:44 PM   #2 (permalink)
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Default Re: Windows Help

In the task manager go to run and type in explorer.exe and that will bring that stuff back.
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Old 10-26-2007, 12:55 PM   #3 (permalink)
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Default Re: Windows Help

Thanks, tried it. The icons and bar came back but not to stay. If I click 'My documents' the folder window opens then after 2 seconds everything disappears again.
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Old 10-26-2007, 01:00 PM   #4 (permalink)
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Default Re: Windows Help

Sounds like, for whatever reason, windows and explorer.exe continue to encounter problems, because of some instability and therefore freeze and crash.

Post a hijackthis log.

Look up memtest and run it for a few hours.

Have you added any new hardware or software lately?
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Old 10-26-2007, 01:17 PM   #5 (permalink)
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Default Re: Windows Help

As Ste said. Windows is having massive problems. If Explorer keeps crashing then there is something wrong. Post a HiJack This log and we will see whats going on.
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Old 10-26-2007, 01:35 PM   #6 (permalink)
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Default Re: Windows Help

I removed a Netgear wireless card and replaced it with a Homeplug. This was 24 hours before the problem started.
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Old 10-26-2007, 01:37 PM   #7 (permalink)
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Default Re: Windows Help

Uninstall all programs/ drivers related to the old netgear wireless card. Reinstall any driver or software related to homeplug.
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Old 10-26-2007, 01:41 PM   #8 (permalink)
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Default Re: Windows Help

That wouldnt cause explorer to crash as often as it is. Have you scanned for viruses, psyware and malware?
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Old 10-26-2007, 01:52 PM   #9 (permalink)
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Default Re: Windows Help

I have used Avast to do a scan. It found 4 trojans. I also use Spyware terminator.
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Old 10-26-2007, 01:57 PM   #10 (permalink)
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Well the trojans would be a problem that could cause this. You could be even more infected. I would suggest you find some online scanners as well.
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