Windows Explorer Closing, and Computer not recognizing files on external HD.... - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Software > Microsoft Windows and Software
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 04-03-2006, 01:09 PM   #1 (permalink)
Newb Techie
 
Join Date: Apr 2006
Posts: 6
Default Windows Explorer Closing, and Computer not recognizing files on external HD....

The main problem is actually when I click on the icon for a video that I downloaded (that is NOT a wmv file), I get a message that says 'windows explorer has experienced a problem and must close'. Its very strange, and it has been happening ever since I got the computer..I figured it was something 'laced' into the avi file that I didnt have incorporated into my windows media player yet, maybe a codec thing??

Also, in what may be a related problem....I just bought an external a few weeks ago. After I keep it on for a while ( it varies from a half hour to 2 hours or so) the computer will randomly stop recognizing that there are files on the external. It recognizes the external itself, but when I go into a folder, it shows nothing. I then have to shut the external off and turn in back on in a minute or so. Then the actual files saved on the external magically appear.

I have a T43 Thinkpad, Windows XP w/ Service Pack 2
__________________

Roaddoggjc is offline  
Old 04-03-2006, 01:14 PM   #2 (permalink)
Techie Beyond Description
 
Osiris's Avatar
 
Join Date: Jan 2005
Location: Kentucky
Posts: 36,817
Send a message via ICQ to Osiris Send a message via AIM to Osiris Send a message via MSN to Osiris Send a message via Yahoo to Osiris
Default

was there any drivers to install with the drive like usb 2.0?
__________________

__________________
Osiris is offline  
Old 04-03-2006, 01:18 PM   #3 (permalink)
Newb Techie
 
Join Date: Apr 2006
Posts: 6
Default

Nope, it was just a plug and play. The drive is a Seagate 250 w/ the Ultra enclosure...here is the exact product (just for reference purposes)


http://www.tigerdirect.com/applicati...&sku=TC3J-2066
Roaddoggjc is offline  
Old 04-03-2006, 01:24 PM   #4 (permalink)
Techie Beyond Description
 
Osiris's Avatar
 
Join Date: Jan 2005
Location: Kentucky
Posts: 36,817
Send a message via ICQ to Osiris Send a message via AIM to Osiris Send a message via MSN to Osiris Send a message via Yahoo to Osiris
Default

do you see a safely remove icon in the taskbar? if so, can you see the device? Did you format it first? can you see it is diskmgmt.msc?
__________________
Osiris is offline  
Old 04-03-2006, 01:28 PM   #5 (permalink)
S e c u r e d
 
Join Date: Feb 2005
Location: Somewhere Sunny
Posts: 3,760
Default

For the first Issue, I would try a repair on the OS to be sure its not Windows fault right off the bat. I would then try to find a codec package.

as far as the :
Quote:
After I keep it on for a while ( it varies from a half hour to 2 hours or so) the computer will randomly stop recognizing that there are files on the external.
When this happens, can you feel major heat coming from the External? I say "Major" heat b/c of course its going to produce heat normally... Does it feel like it may be over heating?


And like Warez said...

Are you connecting a High Speed USB device to an older system w/o USB 2.0 capabilities? When you initially plug the External in, does it give you a pop up balloon stating that you have plugged in a High Speed usb device to a non high speed port?
__________________
brady is offline  
Old 04-03-2006, 04:45 PM   #6 (permalink)
Newb Techie
 
Join Date: Apr 2006
Posts: 6
Default

Quote:
Originally posted by Warez Monster
do you see a safely remove icon in the taskbar? if so, can you see the device? Did you format it first? can you see it is diskmgmt.msc?
I do see a safely remove icon, and when I click it it has my external listed as USB Mass Storage E: , but as I go into the drive now, I can see file folders (categories I put the files in), but not the files themselves.

I just went into computer management, and the E drive is not listed for some reason.
Roaddoggjc is offline  
Old 04-03-2006, 04:47 PM   #7 (permalink)
Newb Techie
 
Join Date: Apr 2006
Posts: 6
Default

Quote:
Originally posted by bradybnmci
For the first Issue, I would try a repair on the OS to be sure its not Windows fault right off the bat. I would then try to find a codec package.

as far as the :


When this happens, can you feel major heat coming from the External? I say "Major" heat b/c of course its going to produce heat normally... Does it feel like it may be over heating?


And like Warez said...

Are you connecting a High Speed USB device to an older system w/o USB 2.0 capabilities? When you initially plug the External in, does it give you a pop up balloon stating that you have plugged in a High Speed usb device to a non high speed port?

How do I do a repair on the OS? Because I do have a feeling that it is Windows's fault. It seemed to have the problem when I first got it.

The external has a fan in the back, and I checked it just now and it is not overheating at all. Also, the external Supports High Speed USB2.0 USB1.1 and Firewire

Here are some more specs
* Interface: IDE to USB 2.0 and Firewire
* Supports: 3.5" ATA 133/100/66/33 Drives
* Max Capacity Supported: 400GB
* Dimensions: 190 x 125 x 45mm
* Weight: 240g
* Compatible OS:
- Window 98SE / ME / 2000 / XP
- Mac OS 8.6 & Above
Roaddoggjc is offline  
Old 04-04-2006, 12:28 AM   #8 (permalink)
Newb Techie
 
Join Date: Apr 2006
Posts: 6
Default

Is there a way to repair the OS w/o deleting the whole hard drive?
I'm still having lots of trouble w/ these problems
Roaddoggjc is offline  
Old 04-05-2006, 01:10 AM   #9 (permalink)
Newb Techie
 
Join Date: Apr 2006
Posts: 6
Default

Anyone?
Roaddoggjc is offline  
Old 04-05-2006, 12:20 PM   #10 (permalink)
S e c u r e d
 
Join Date: Feb 2005
Location: Somewhere Sunny
Posts: 3,760
Default

Repairing the OS will not wipeout your HDD...

Here is a good link to follow when attempting an OS repair.

*warning*
If you do not follow the directions you will regret it.

http://www.michaelstevenstech.com/XPrepairinstall.htm
__________________

__________________
brady is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 09:48 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.