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Old 10-03-2005, 08:47 PM   #1 (permalink)
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Join Date: Nov 2003
Location: Minneapolis, MN
Posts: 159
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Default Windows 98

Hello everyone

Im trying to fix a friends gateway laptop running Windows 98.
She cannot browse the web, and i cant even get the ipconfig utility to open (WinIPcfg). It says something like "fatal error"

i have so far installed/reinstlled the tcp/ip stack bound to her nic card, reinstalled client for ms works, reinstalled the nic card, set it up to use windows logon, and set all ip/dns to automatically assign (we use cable service.)

Still nothing. When we open IE nothing happens (dns error) and i cannot ping any websites via the command prompt.

The NIC seems to be working fine (according to device manager) and in the utility it shows that its receiveing packets, but it is not sending them. Anyone have any clue or suggestions??? (other than get a new computer)

Im rusty on my windows 98

Gateway Machine - I know...I sold out...if I could do it over I'd have built like I used to :(
MS Vista Premium 32-bit
AMD Phenom (9500) Quad-core Processor 2.20 ghz
500GB hard drive
2 Free PCI-E slots x1
1 Free PCI-E x16
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Old 10-03-2005, 09:21 PM   #2 (permalink)
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Join Date: Feb 2004
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Can you run a successful loopback test on the NIC? This way we at least know the NIC is good. Go to START>RUN>COMMAND then in the dos window type ping and see if it sends/recieves all packets ok.
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