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Old 08-29-2013, 02:36 PM   #1 (permalink)
 
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Default Windows 7 install problem - help needed

Hey guys, kind of at my witts end here. I'm reformatting an existing system to add an ssd to the setup. All was working fine just 24 hours ago. Unfortunately I get the following message when I try and install Windows 7 64bit.

Windows cannot install required files. The file does not exist. Make sure all files required for installation are available and restart the installation. Error code:0x8007002.

I get the message as it tries to install the windows files, it doesn't ever get past 0%.

For the record this is a legit copy of 7 that is an .iso download from the college I teach at. It's the copy that was previously installed, worked fine last time. I've tried from 3 different discs (old and new), all with the same error message.

I've reformatted the ssd a couple of times and it tests as healthy. I'm running the system bare bones right now, just the gpu, 1 stick of ram and keyboard. Iv'e reset CMOS and really don't know what else to try now. I've googled but can't find a solution that works.

Advice?

hdd: OCZ Vertex 2 ssd
gpu: 9800gt
cpu: 3570k
mobo: Gigabyte GA-Z68XP-UD4
Ram: 4gb g.skill (tested and fine)
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Old 08-29-2013, 03:25 PM   #2 (permalink)
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Default Re: Windows 7 install problem - help needed

Check the disk to be sure it isn't dirty or a scratch on it. You can also try another drive, some drives and be picky about the brand of disk you put in them
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Old 08-29-2013, 03:59 PM   #3 (permalink)
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Default Re: Windows 7 install problem - help needed

Try using Microsoft's Win7 USB Tool instead of a disc:
Microsoft Store
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Old 08-29-2013, 03:59 PM   #4 (permalink)
 
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Default Re: Windows 7 install problem - help needed

I'll try a different drive, I tried three different discs already, 2 that I'd burnt in the past and a fresh burn as well.
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Old 08-29-2013, 04:23 PM   #5 (permalink)
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Default Re: Windows 7 install problem - help needed

Try switching out the RAM or placing 2 sticks of RAM instead of just 1.

Error 0x80070002 while making a clean install of windows 7 x64 - Windows 7 - Windows 7

Could also be a old DVD Drive that is causing issues. But from what I see it could just be that the RAM is set to operate in dual channel and you are not using it that way. That could be the issue. So I would try that first, since that could resolve the issue.
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Old 08-29-2013, 05:01 PM   #6 (permalink)
 
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Default Re: Windows 7 install problem - help needed

I'll try it again but I started with 2 sticks, running dual channel. Once the message started coming up I switched to a single stick, and then the swapped that out for the second stick as well.
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Old 08-31-2013, 11:11 AM   #7 (permalink)
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Default Re: Windows 7 install problem - help needed

Did you verify the checksum for the file you downloaded compared to that on the one on the Microsoft site? It has to of been through MSDN or TechNET, and I know they offer checksum on their site. So that would be something to verify as well.

How did you test the RAM? Was it in this mobo using MemTest?
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