Software Return Policy
Retail software may only be returned for refund within 30 days of the invoice date if the packaging is unopened and untampered with. Opened retail software cannot be returned for refund. If you have opened a retail software purchase to discover a damaged and/or defective disc, you may exchange the software for an identical replacement by contacting Newegg.com Customer Service at email@example.com
and acquiring an RMA number. All OEM software including the operating system is 100% non-refundable once purchased and delivered.
>>>>>>>>>>>>>>> OEM versions are intended for system builders only and cannot be transferred to another PC once it is installed. <<<<<<<<<<<<<<
Purchasers of this software are required to comply with the terms of the System Builder License, including responsibility for providing all end-user support. Newegg.com is not responsible for system/software incompatibility, and incompatibility issues do not qualify software as damaged or defective. Customers are encouraged to contact the respective software publisher for answers to technical questions, such as minimum system requirements, prior to purchase.
That should help!!
This is a quote out of the Newegg site you listed.