weird error ???

[allan16]

I have an user that got a serious error ..
I could get the whole error...but it goes something like this:

System recoverred from a serious error....Error report content: C:\windows\minidump\min129
C:\Document~\username\Locals~1\temp\wer1c.tmpdir00\sysdata.xml
Error Signature: BCCODE:di, BCP1: 000005F, BCP2: 000000D, BCP3: 000000, BCP4: F4618FD.


What maintenance process could I run. ??
Would this be spyware, a virus. ???

Thanks !

 

[Osiris]

Does the system have Roxio on it?

 

[allan16]

what would this have to do with this ???

 

[brady]

Do you have roxio or what ?

 

[allan16]

no

 

[Osiris]

For your info. Roxio also causes this same type of error..

 

[brady]

Run a repair on your OS

 

[pandahater]

Did it look like a Blue Screen with the error written on it?

 

[Win2kpatcher]

For your info. Roxio also causes this same type of error..

hmmm this is good to know for future reference. How does what resolve this issue short of removing the roxio product? is there a patch or something?

I to would try a repiar. If that doesnt work it may be hardware related. Run a scan disk on the hard drive, then test out memory, then see if the system is overheating etc..

 

[Osiris]

did you browse to that directory and try to delete it?