w2k will not shutdown - Techist - Tech Forum

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Old 12-07-2003, 07:09 AM   #1 (permalink)
Junior Techie
Join Date: Jan 2003
Posts: 62
Angry w2k will not shutdown

when i try to shut down it jus hangs .. doeanst go to the saving your settings screen anymore,.. it just sits there and I tried virus scanning and ad aware scanning does anyone know how to fix this or what could be causing the problem?

(CPU) 1-Intel Pentium III (Cu), 680MHz, 256KB (50% Load) .:. (RAM) usage: 210/512MB (41.02%) .:.
(GFX) RADEON 7500, (Display) 1024x768/32bit/60Hz
(OS) Windows 2000 Professional

- N4sTy
narcot1kz is offline  
Old 12-07-2003, 10:02 AM   #2 (permalink)
True Techie
Join Date: May 2003
Posts: 221

Did you use your system virus scanner ? If so then tty
trend micro

mobo is offline  
Old 12-07-2003, 03:10 PM   #3 (permalink)
Wizard Techie
Join Date: Jul 2003
Posts: 3,937

this may not be the best way to diagnose your problem but...your machine is probably hanging trying to end a program or process. open your command prompt and type in msconfig.

once there i would check what is running in services tab and check what is being run at startup. check the box that says hide all microsoft services. from there i would uncheck things and try to reboot to see what happens after changes are made.

if this is a recent problem check what recent software you have installed in add/ remove utility.
ekÆsine is offline  
Old 12-08-2003, 05:59 PM   #4 (permalink)
Newb Techie
Join Date: Dec 2003
Posts: 19

try closing down everything manually before shutdown. i had that problem before on 2k (before i went to linux) and at the time i didnt realize my anti-virus software had a built in firewall in it... and i was also running zonealarm... the two were fighting for control of the ports causing it to hang... your problem could be of this same nature.
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Old 12-10-2003, 08:18 PM   #5 (permalink)
Junior Techie
Join Date: Jan 2003
Posts: 62

closing everything as in what ? lol I closed all the program i had open if thats what you mean but it still sits there
- N4sTy
narcot1kz is offline  
Old 12-10-2003, 10:18 PM   #6 (permalink)
Newb Techie
Join Date: Apr 2003
Posts: 5

I would boot to safe mode and then see if it shuts down OK
If it does then you know it is a driver/program conflict that is causing it to hang (Since Safe Mode only uses minimal drivers)
Next step would be to follow the suggestions here and find the culprit manually

Ted Baylis is offline  
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