[VISTA] Windows Update error 80004002/SP1 Internal Error 0x800703F0 - Page 2 - Techist - Tech Forum

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Old 03-29-2008, 10:18 PM   #11 (permalink)
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Default Re: [VISTA] Windows Update error 80004002/SP1 Internal Error 0x800703F0

I haven't read that, no. Care to provide a link?

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Old 03-29-2008, 10:24 PM   #12 (permalink)
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Default Re: [VISTA] Windows Update error 80004002/SP1 Internal Error 0x800703F0


That is the Virus Section. About 5 forums down from this one.


There is the guide. Go thru it and post your hijack this log in the Analyze section in that area.

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Old 03-29-2008, 11:56 PM   #13 (permalink)
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Default Re: [VISTA] Windows Update error 80004002/SP1 Internal Error 0x800703F0

Check to see if you have any of the following drivers installed. They are known to cause issue's similar to the one you describe. You might need to check and make sure all driver's and software is up to date.

heres the list,

Audio drivers

Realtek AC’97
• For x86-based computers: Alcxwdm.sys - version or earlier
• For x64-based computers: Alcwdm64.sys - version or earlier
• For x86-based computers: Sthda.sys - version 5.10.5762.0 or earlier
• For x64-based computers: Sthda64.sys - version 5.10.5762.0 or earlier
• For x86-based computers: Stwrt.sys - version 6.10.5511.0 or earlier
• For x64-based computers: Stwrt64.sys - version 6.10.5511.0 or earlier
Creative Audigy
• For x86-based and x64-based computers: Ctaud2k.sys - version or earlier
• For x86-based computers: P17.sys – all versions (This was originally a Windows XP-based driver.)
Conexant HD Audio
• For x86-based computers: Chdart.sys - version or earlier
• For x64-based computers: Chdart64.sys - version or earlier
Biometric (Fingerprint) Sensors
• AuthenTec Fingerprint Sensor with the Atswpdrv.sys driver file – version or earlier
• UPEK Fingerprint Sensor with the Tcusb.sys driver file – version or earlier
Display drivers

Intel Display
• For x86-based computers: Igdkmd32.sys – versions between and including driver and
• For x64-based computers: Igdkmd64.sys – versions between and including driver and
Other drivers

Texas Instruments Smart Card Controller with the GTIPCI21.sys driver file – version or earlier

Sierra Wireless AirCard 580 with the Watcher.exe application – version or earlier (This application is located in the AirCard 580 Program Files folder.)

Symantec software driver for Symantec Endpoint Protection and for Symantec Network Access Control clients
• For x86-based computers: Wgx.sys – versions 11.0.1000.1091 or earlier
• For x64-based computers: Wgx64.sys – versions 11.0.1000.1091 or earlier
Note Symantec is aware of this issue, and it is working on a solution. Symantec provides various update procedures. This includes their LiveUpdate service.

For more information about how to configure your Symantec software to receive the latest Virus definitions and other content updates, visit the following Symantec Support Web site:
http://www.symantec.com/business/sup....jspAdditional Windows Vista SP1 driver information

Additionally, Windows Update will not offer Windows Vista SP1 to computers with the Logitech QuickCam that uses the Lvuvc.sys device driver (all versions). Microsoft has identified a flaw in the Windows Vista Ks.sys file that may cause a critical stop during Windows Vista SP1 installation if this device driver file is present. An update to Ks.sys is being developed that resolves this issue. When Microsoft has resolved this issue, an update to Ks.sys will be offered to these users through Windows Update. After this update is installed, users will then be offered Windows Vista SP1 by re-checking for updates.

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