Ok, so a client brought in their computer and it wouldn't boot up fully. It would get to the loading bar and just sit there and sit there. The HDD activity light would blink once every second steadily. I let it sit there doing that for a while, while I did other things. So I tried the Startup Recovery option, and that gave me this error in the log:
So I grabbed my copy of SpinRite and loaded that up...I let it go through its thing 2 different times, once which found some Unrecovered sections, and then I ran it again in recovery mode...the graphic log showed good. Tried to boot up now, and now I get passed the green loading bar, but it stays on a black screen with the mouse cursor. Cursor can be moved, but nothing else works (Ctrl+Alt+Del is nothing either). Tried to boot up into Safe Mode...does the same thing. It hangs on crcdisk.sys for a few minutes, then continues to the black screen with a movable cursor. Tried to enable boot logging, but I don't know where it puts the log file (or if it even successfully made a log file).
So now I have the drive in a external enclosure copying off files so I can reformat... Does anybody have any ideas on what I could try before I reformat this thing? I've tried everything I can think of. Ubuntu won't even mount the drive, as it says it was improperly shut down, so it won't mount it. *sigh*
When I asked the client if they changed anything, they said they didn't think so, because it was doing this for a few months now, and had just gotten around to trying to get it fixed now.
Help is greatly appreciated, as I'm out of ideas.
Specs are as follows:
Compaq SR5110NX PC (specs here)
Vista Basic
Root Cause Found:
Unspecified changes to system config might have caused the problem
Repair action - System files integrity check and repair
Result: Failed; Error 0x2
So I grabbed my copy of SpinRite and loaded that up...I let it go through its thing 2 different times, once which found some Unrecovered sections, and then I ran it again in recovery mode...the graphic log showed good. Tried to boot up now, and now I get passed the green loading bar, but it stays on a black screen with the mouse cursor. Cursor can be moved, but nothing else works (Ctrl+Alt+Del is nothing either). Tried to boot up into Safe Mode...does the same thing. It hangs on crcdisk.sys for a few minutes, then continues to the black screen with a movable cursor. Tried to enable boot logging, but I don't know where it puts the log file (or if it even successfully made a log file).
So now I have the drive in a external enclosure copying off files so I can reformat... Does anybody have any ideas on what I could try before I reformat this thing? I've tried everything I can think of. Ubuntu won't even mount the drive, as it says it was improperly shut down, so it won't mount it. *sigh*
When I asked the client if they changed anything, they said they didn't think so, because it was doing this for a few months now, and had just gotten around to trying to get it fixed now.
Help is greatly appreciated, as I'm out of ideas.
Specs are as follows:
Compaq SR5110NX PC (specs here)
Vista Basic
Last edited by a moderator: