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Old 02-04-2008, 09:58 PM   #1 (permalink)
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Default User Profile Service

I have a friend who is having trouble with her laptop. Ever time she logs in to her computer she gets the error message "The User Profile Service failed the logon. The User Profile failed to load."

Any suggestions?

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Old 02-04-2008, 10:06 PM   #2 (permalink)
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Default Re: User Profile Service

IT sounds like her profile is corrupt. Create a New Acocunt from within safe mode and then use the instructions here:

How to copy data from a corrupted user profile to a new profile

To move over her stuff to the new profile.

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Old 02-04-2008, 10:13 PM   #3 (permalink)
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Default Re: User Profile Service

Reboot, Press F8, select safemode, restore to an earlier date and then reboot and try to login in.

or if that dont work

log onto the administrator account (it's good to be the king sometimes) and examined the keys under HKLM\Software\Microsoft\WindowsNT\Current
User\ProfileList\ and was able to find the key for my user id SID. Sure
enough, the key had a ".bak" appended to it and there was an identical one that was set to a temp directory. I renamed the other key, removed the ".bak" from mine, and changed the State property under my key to 0. And this shud allow you to login
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