so my friend has an hp pavilion 7000 laptop, he had so many errors and problems with it i said why not just format, so i told him how to do it, and he did... then he called me the next day saying nothing worked, i said "did you download the drivers off of hp?" he was like.. ohh, so now the usb doesn't work, he has in the device manager those question marks under "other devices, pci flash memory, and usb controller" i told him to download the usb2.0 drivers, yes he's 2.0 compatible, but nothing works still! the external hard drive isn't working, and the printer doesn't, he says there's no drivers for the printer, but whatever, i'm more interested in getting that exterternal hard drive to work, this laptop is for his business.. any help would be appreciated =)