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Old 06-09-2004, 07:42 PM   #1 (permalink)
Newb Techie
Join Date: Jun 2004
Posts: 2
Default Urgent help needed regarding Internet connection please

Athlon 2100+
Geforce 4 Graphics card
512MB ram
NForce2 Mobo
40 gig HD
Windows XP Pro

Hi guys, I'm really stuck and hope someone can help me out. Sorry if I posted in the wrong place.

Ive' had AOL Broadband for about a year now. Recently (in the last 3 weeks or so) I have encountered a very unusual and annoying problem.

My problem is that AOL stops responding under load. If I'm simply using it to browse it runs fine however if I load up Kazzaa and start downloading files, after a while my download rate goes to zero, if I attempt to access a page after this nothing happens. This usually happens between 30 mins and 1 hour after I start downloading.

I try to close AOL and it says "AOL is not responding" and I have to do it via the task bar. Additionally once this happens AOL refuses to load up again until I reboot my system, and the system will not shut down properly, it just goes to the signing out screen and stays there.

Last night I was able to download from around 8:45 till 4:00 this afternoon without incident. I was hopeful the problem had gone away. I reset my connection and have now been cut off 3 times within the space of 2 hours when downloading. Here is a list to date of what I have tried:-

1) Changed filters and disconnected everything else from every phone socket in the house.

2) Installed 3 different versions of AOL and formatted the hard drive twice.

3) Had my phone line checked by BT.

4) Performed various tasks suggested by AOL which were never going to make any difference.

5) Run fault checks on my modem and AOL.

6) Run spybot to check for crap.

7) Threatened to beat my computer.

Aside from my next move which is to try a new ISP I can't think of anything else. I don't believe that it is an AOL problem though, but I may be wrong.

My drive is partitioned into 2 sections, I keep all my downloads on partition 2 and have not formatted that, could it be a virus that is on the other partition?

Sorry bout the essay but any advise would be most appreciated. Thanks.


nikhibuk is offline  
Old 06-09-2004, 08:09 PM   #2 (permalink)
Junior Techie
Join Date: Jun 2004
Posts: 45

It sounds to me like your ram is overloading one choice is to get an optimizer I don't really like them but they work you can also try downloading windows updates it is possible that it's a memory leak on aol's program but not likely.

DB_13 is offline  
Old 06-09-2004, 10:18 PM   #3 (permalink)
Master Techie
Join Date: Mar 2004
Posts: 2,007

first of all your main problem is AOL, second I have had the same problem even with cable ISP. And it IS a RAM overload. I have a RAM optimizer (FreeRamXP Pro) and my free RAM noticeably goes down also when I am downloading from P2P programs (NOT Kazaa!!!CRAP!!!). So I set an automatic 'free ram' setting so when it gets down to 200mb it kicks in and frees up some ram. I don't know why exactly the ram goes down, just what I had to do so I wouldn't get a crash again.

You can get FreeRamPro from HERE . I like it as it is free and its like watching the speedometer while driving.
jaksback is offline  
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