I started a Upgrade/Repair of Windows Home Edition on a dell laptop about 4 hours ago...and it has been on the 'Preparing Installation' step (Setup will complete in approximately: 53 minutes) ever since. I occassionally see the hour glass appear like it is doing something...But is it?? '53 minutes' has not changed in 4 hours!!!
Is this common?? Or should I Cancel and start over??
I am doing a repair because something got into the computer and did not allow me to open anything..i.e.: My computer, My documents, Mcafee software would shut down after less than a minute of starting up...etc.