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Old 12-04-2004, 07:22 AM   #1 (permalink)
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Default uninstall error message

hello, I am trying to uninstall AVG and am getting an error message "cannot init. language file"[and also] "AVG Shell extension; language file failed"... I have tried the uninstall from both the control panel and from the program itself. I had previously uninstalled AVG, but had to restore my sys. to an earlier date and found AVG was still partially installed. I am running XP home....thanks

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Old 12-04-2004, 07:37 AM   #2 (permalink)
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You may have to manually delete all the files and registry entries. Do a windows search for avg and find and delete the folder. I don't suggest you go into the registry and delete stuff unless you make a backup first.

If you ever have any questions feel free to email me at dhughes3@gmail.com, I will send you back an email as soon as possible.
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Old 12-04-2004, 07:48 AM   #3 (permalink)
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Thanks for the quick reply, I am always leary of manually deleting, but I guess this may be the only way.
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Old 12-04-2004, 08:59 AM   #4 (permalink)
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Use 'registry mechanic' or someother software to clean out the invalid entries in registry , and 'dll cleaner' to delete the unused dll's.
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Old 12-04-2004, 09:06 AM   #5 (permalink)
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there is an install log located in the folder where AVG is installed that writes out all the registry keys that the installer wrote to. it's pretty easy to follow and delete them manually.
I write installers so I know about this stuff. it's really quite easy to do, if you know what you are doing.
some stuff you don't want to mess with is in HKCR (Hkey_Classes_Root) most of these are reference count entries for DLL and OCX files. Messing with those entries could screw you over pretty good. so I don't reccomend it...

I've never been one to trust a program to clean out the registry for me. That is something I do by hand...
good luck
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