"unexpected kernel mode trap " - Techist - Tech Forum

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Old 05-29-2004, 09:07 PM   #1 (permalink)
Newb Techie
Join Date: May 2004
Posts: 2
Default "unexpected kernel mode trap "

I am using windows 2000 and just installed McAfee Internet Security. Now everytime I start up, when McAfee's privacy window pops up, If I dont close it immediately, I'll get a blue screen saying "unexpected kernel mode trap" and begins to dump physical memory on disk??!? (What's that for?) So if I close it in time, windows will load up, but when the security center starts, If i can't close it fast enough, I'll get that "unexpected kernel mode trap" again, then it restarts the computer How can I fix this?

(I've heard of Norton's privacy service giving this error for win2k users, and they released a patch to fix it...)

404 is offline  
Old 05-29-2004, 10:35 PM   #2 (permalink)
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Join Date: Oct 2003
Posts: 107

Here is the norton article. I have tried this for internet security and it fixed the problem for the same issue. http://service1.symantec.com/SUPPORT...rc=bar_sch_nam

I would assume you could boot to safe mode and preform this for mcafee also Try completing the :disable the Norton AntiVirus low level drivers section on the article. (the file names will be different. That might atleast get you in to normal mode :-) if not try uninstalling mcafee from safe mode if it lets you

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Old 05-29-2004, 11:11 PM   #3 (permalink)
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Join Date: May 2004
Posts: 2

Cool, thanks, I'll try it
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