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Old 09-19-2004, 12:22 PM   #1 (permalink)
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Default trying to help my father with his pc, and I have ?'s

Hello, my dad asked me to look at his pc and I had said ok. But when I got there he had let my uncle work on it and after that I dont know what the h@ll he did. now every time I start it up it lets windows start and then says that explorer did an illegal action, then it sits on a blue screen.

Anyone have any ideas for this, I would like to try and get it fixed soon as they use it for thier company info.

Dave
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Old 09-19-2004, 01:13 PM   #2 (permalink)
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What operating system is it?
Can you start the computer in safe mode?
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Old 09-19-2004, 01:15 PM   #3 (permalink)
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It is win98, I can start in safe mode.

Dave
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Old 09-19-2004, 01:23 PM   #4 (permalink)
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some driver might be corrupt. reinstall video, sound drivers
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Old 09-19-2004, 03:25 PM   #5 (permalink)
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I would re-install Win98 without formatting.

First try what kostas said in safe-mode.
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Old 09-19-2004, 05:05 PM   #6 (permalink)
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sometimes reinstalling might not work....i think u are having a big blue screen with it FATEL ERROR and some no ......ur drivers are corupted ya ur windows is.....mostly u get it in win 98 when ur windows get corupted......if there is some imp files just try to make a back up of it....and then format ur pc................and reinstall it from a very reliable cd 98.....and if it still there then its an other prob...but 1st just format ur 98 and reinstal..it mostly happens with 98


hope so this might solve ur prob
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Old 09-19-2004, 05:07 PM   #7 (permalink)
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if u format ur pc then i would say u to go for win 2000 ...its the best i feel
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Old 09-19-2004, 05:33 PM   #8 (permalink)
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Falcon_eye, yes it goes to a blue screen and says explorer performed an illegal operation, and then just sits there. I cant get into the files to back them up, will I have to lose them in the formating??

Dave
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Old 09-19-2004, 05:35 PM   #9 (permalink)
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formatting will delete all files on the partition
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Old 09-19-2004, 05:36 PM   #10 (permalink)
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THanks thats what i thought. any suggs on getting to the files, since windows wont open??

Dave
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