TCP/IP not installed & Administrator not recognized.....

[trferguson]

Man - what a weekend! A variant "Blaster" virus messed up my Windows XP Pro operating system. I don't want to do an "install" just yet.

I get a "TCP/IP not installed" message.

Then when I select MY COMPUTER...PROPERTIES I get:

"RUNDLL32.exe entry point not found - the procedure entry point RemoteAssistancePrepareSystemRestore could not be located in the dynamic link library WINSTA.dll"

Then when I want to load security patches from Symantec or Microsoft, I can't find the "System Restore" Tab on System Properties (to turn it off long enough for loading the patches without worrying that "Sytem Restore" is duplicating the virus),
so, I need to figure out how to toggle the default Administrator problem (it isn't a logon or password glitch - it was set up NOT to require those things).

I can't even begin to clean up this mess. Any ideas? Tim

"Don't get mad, don't get even - just get ahead." TrF

Gateway XL700, P3, XP-Pro OS

 

[ADZ]

right click on my network places, properties, select 'local area connection' right click, properties. If TCP/IP isnt installed there. click install. - Select 'protocol' then add. and TCP/IP should be in there...should it not???