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Old 01-08-2007, 05:55 AM   #1 (permalink)
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Join Date: Jan 2007
Posts: 1
Exclamation Symantec Virus/Bug/Problem?

I'm sorry if this is in the wrong forum, I'm sorta lost.

I got a strange problem that has been bugging me for the last two days. A rogue folder on my PC's C Drive now occupies
17 GB of space; every attempt to free up more space ends up in that space getting mysteriously filled up.

Location of the file:

C:\Documents and Settings\All Users\Application Data\Symantec\SubEng

Symantec Norton Antivirus 2007 is installed on my PC.

1) I have cleared browser caches, cookies, temp internet files.
2) Ad-aware and Norton 2007 show no viruses/adware etc.
3) Windows XP Pro, SP2, 2 GB RAM
4) No recent history of the PC being infected by a virus.
5) Other drives (F Drive, G Drive) remain unaffected by this problem.
6) Images links below.

I could think of two easy solutions, either delete the file (and risk losing my Norton 2007) or creating a new drive and placing that file there.

I'm sure there's a more reasonable solution.

Image 1 or
Image 2

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Old 01-08-2007, 02:04 PM   #2 (permalink)
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Location: UK
Posts: 1,858

Well, to be frank Norton is junk and is no means a guarantee that you do not have a virus. In fact 95% of the computers I see with major virus infections are running Norton.

I would suggest several things but I don't guarantee any of them will necessarily be your best course of action, this is just what I would do.

1) Get some online scans from Trendmicro, Symantec , Kaspersky et al

2) Uninstall Norton and delete program directory. (if you dont have a product key this could mean you loose norton(no big loss))

3) Purchase some decent antivirus software, update it and run full scans.

4) download and install ccleaner (makes cleaning up your computer much easier)
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