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Old 06-29-2005, 02:40 PM   #1 (permalink)
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Default strange error message on shut down

Now this problem occurs when the PC is shutting down, unfortunately there is no way to take a screenshot because everything freezes when this error shows up and i have to do a hardboot.

it says "Error navapsvc.exe"

"Instruction at "0x0040a466 referenced at "0x0000000"

anyone know what this means or how to fix?

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Old 06-29-2005, 03:37 PM   #2 (permalink)
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navapsvc.exe" belongs to Norton AntiVirus.

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Old 06-29-2005, 03:58 PM   #3 (permalink)
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I would start by un-installing and re-installing Norton Anti Virus or ditching norton completely for some free product like AVG or something I consider better Trend Micro PC-cillin

Its a frigging Laptop, not a Labtop!!!!
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Old 06-29-2005, 06:37 PM   #4 (permalink)
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im not ditching norton, its a perfectly good program and ive never had trouble with it.

I might do a reinstall but id rather fix it without doing that...

is there any other options i could try?
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